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Built for organisations where client trust is everything

Heugo is designed for organisations that handle sensitive information and need to be open about how they use AI.

Professional services

Law firms, accountants and consultancies are trusted with confidential client information. Clients now want proof it isn’t going into AI tools they haven’t approved. Professional bodies like the SRA and ICAEW expect firms to manage the risks of AI – just like they would with any other risk to client service.
How Heugo helps
  • Record which AI tools are approved for client work, and which aren’t
  • Answer client and panel AI questionnaires from one up-to-date report
  • Give partners a clear view of AI use across every office and team

Financial services and insurance

When AI influences advice, underwriting or customer decisions, you need to show it’s used in your customers’ best interests. The FCA’s October 2026 good-practice guidance makes clear that firms need clear accountability and human oversight for AI. And, under the EU AI Act, AI that’s used for credit scoring, and for life and health insurance pricing, counts as high-risk.
How Heugo helps
  • Name an accountable owner for every AI system, in line with senior manager responsibilities
  • Review and approve new AI use before it goes live, with the decision recorded
  • Keep an audit trail ready for compliance reviews and regulator requests

Recruitment and HR

AI is increasingly used to screen CVs, rank candidates and support hiring decisions, which raises questions of fairness and transparency. The EU AI Act treats AI used in hiring and employment as high-risk, and candidates’ data is protected by UK GDPR, including rules on automated decision-making.
How Heugo helps
  • Flag every AI tool used in screening, assessment or people decisions
  • Assign human-review checks and record the outcome each time
  • Show clients and candidates how AI is used in your process

Technology and digital

You might build AI into your own products as well as use it internally, so customers want assurance on both. Enterprise clients increasingly ask for AI governance evidence during procurement, and many expect alignment with standards such as ISO/IEC 42001. If you sell into the EU, the EU AI Act may apply to the AI features you ship.
How Heugo helps
  • Keep one register for the AI you use and the AI you build into your products
  • Map your controls to ISO/IEC 42001 and the EU AI Act
  • Speed up security and procurement reviews with ready-made reports

Healthcare and care

Health and care providers handle some of the most sensitive personal data there is, and AI decisions can directly affect people’s wellbeing. Health data has extra protection under UK GDPR. You’re also expected to show safe, well-governed use of technology to regulators such as the CQC, and some AI tools can count as medical devices regulated by the MHRA.
How Heugo helps
  • Record which AI tools touch patient or resident data, and how that data is protected
  • Assign clinical or management sign-off before new AI tools are used
  • Keep evidence ready for inspections and data protection reviews

Creative, marketing and communications

AI is changing how creative work gets made, but clients want to know what’s AI-generated, who owns it and whether their confidential briefs are safe. Questions about copyright, client contracts and advertising standards all apply to AI-assisted work, while the EU AI Act transparency rules on labelling AI-generated content now apply.

How Heugo helps
  • Record which AI tools are approved for client work, and on which accounts
  • Keep a clear record of where AI was used for creative output
  • Share your AI approach with clients before they ask

Don’t see your industry?

Heugo works for any organisation that needs to manage its use of AI. Let’s talk about yours.
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